Our Administrators have been able to confirm that all Nodes are back up and running.

Our Billing will reach out to affected clients regarding compensation in the next few days.

We sincerely apologize for the inconvenience caused. The issue is not within our control so there were not many things we can do to fix the issue remotely, the delay was caused due to travel time and physical troubleshooting.

Thank you for your patience and understanding during this issue!

If you still having problem with your server, please hit up a ticket!

Our technician is co-operating with the Datacener to bring up the cabs.

There was a mistake in cable routing from Datacenter side that cut the connection of our 3 cabinets to our core network cabinets.

All cabinets fiber connections have been rerouted and are restoring at the moment.

Our team is confirming the details and will post further updates as everything is confirmed and cleaned up.

Datacenter Technicians have acknowledged the issue and are checking on it.

We've also dispatched our own technician to the Datacenter.

Our team will post updates as soon as we heard back!

Datacenter NOC has got back to us and dispatched a technician on-site to check on the issue.

Our team is currently standing by and waiting for their updates.