All systems operational

Services
Operational
Hyonix Panel
Operational
Hyonix Backend
Operational
Hyonix API
Operational
Virtualization Hosts
Operational
California, USA (LAX1)
Operational
Texas, USA (DAL1)
Operational
Virginia, USA (IAD1)
Operational

Virginia, USA (IAD2)

Operational
New York, USA (NYC1)
Operational
London, UK (LDN1)
Operational

Amsterdam, NL (AMS1)

Operational
Core Networks
Operational

California, USA (LAX1)

Operational

Texas, USA (DAL1)

Operational

Virginia, USA (IAD1)

Operational

Virginia, USA (IAD2)

Operational

New York, USA (NYC1)

Operational

London, UK (LDN1)

Operational

Amsterdam, NL (AMS1)

Operational

Notice history

Jun 2023

Network interruption in Virginia (IAD2)
  • Resolved

    This incident has been resolved as our team did not see any issues with the affected components!

  • Monitoring

    Our technician is currently on-site and has replaced the network optics, our NOC has confirmed that all uplinks are now back operational!

    We are still actively monitoring this issue in the next 24 hours to see if there is any further problems.

    If you are still seeing issues, please reach out to us via ticket!

    Thank you for your patience and understanding.

  • Identified

    It appears that one of our core uplinks was flapping due to a hardware (optics) issue, causing high packet loss/error rate. Our NOC has now disabled the faulty uplink and all traffic has been rerouted to our second uplink.

    Our on-site tech is currently en-route for hardware replacement.

    All servers have been back operational at this time.

    We apologize for any inconvenience caused.

    Thank you for your patience and understanding!

  • Investigating

    Our team is aware that our IAD2 location is currently unreachable. Our NOC is currently looking into this.

    We will post updates as we receive more information.

    Thank you for your patience and understanding.

Network interruption in Virginia (IAD1)
  • Resolved

    There was a conflicted configuration on one of our edge switch that caused the uplink flaps, this has now been resolved!

    The incident only affected a small portion of host nodes starting with IAD1 prefix, IAD2 host nodes are not affected.

    If you still having issues, please hit up a ticket!

    Thank you for your patience and understanding on this matter.

  • Identified

    Our team is aware of network interruptions with a few host nodes in IAD1 locations.

    Our NOC is currently working on this and will provide updates as we have more information!

    Thank you for your patience and understanding!

May 2023

Hyonix Panel Maintenance
Hyonix Panel and Website are down

Apr 2023

New York Network Upgrade
  • Completed
    April 29, 2023 at 8:20 PM

    Maintenance has completed successfully!

    If you still having issues, please let us know via ticket.

  • In progress
    April 29, 2023 at 5:59 PM

    Maintenance is now in progress!

    Our team will post updates if there is anything new!

  • Planned
    April 29, 2023 at 2:00 PM

    Our team is looking to upgrade uplinks in New York to 2x100G instead of Nx10G.

    No downtime is expected, however brief packet losses might happen as we transfer the loads and configurations between old and new uplinks.

    Our team has carefully planned the maintenance and will do our best to make sure the maintenance completed swiftly.

    If you have any questions, please let us know via ticket!

Hyonix Panel Maintenance

Apr 2023 to Jun 2023