Our team is aware of a connectivity issue in our LAX1 location and has identified that our main transport link (dark fiber) has lost connectivity, our network has automatically fell back to on-site backup upstream. We've observed a brief inbound network loss for up to 15 minutes as networks start propagating routes globally. Outbound network was fallen back immediately.
Currently, all service remains fully operational, however some network routes might not be optimal and might have higher latency than normal as our network is currently running on backup link.
Our team has reached out to dark fiber provider (Zayo) for clarification and is escalating the issue.
We will provide updates as more information become available to us.
Thank you for your patience and understanding!
