Hyonix - NYC network disruption – Incident details

All systems operational

Show current status

NYC network disruption

ResolvedPartial outage2 hours 19 minutes

Affected

Core Networks

Partial outage from 5:41 PM to 8:01 PM

New York, New York (NYC1)

Partial outage from 5:41 PM to 8:01 PM

  • ResolvedUTC

    Our technician has arrived on-site and replaced the faulty transceiver, everything is back operational at this time. No further impact is expected.

    If you still have any issues, please let us know via ticket as soon as possible!

    Thank you for your patience and understanding on this issue!

  • IdentifiedUTC

    Our team has confirmed the of our main upstream link is flapping and has been disabled, our technician has already been dispatched to check on the issue. We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Our team has been aware that one of our upstream link has gone down, we are currently investigating this incident and will provide updates as we have more information.

    Currently everything remains operational and has been fallen back to our backup network. During this time, latency might be increased slightly.

    Thank you for your patience and understanding!