Ashburn, Virginia (IAD2) Periodic Connectivity Losses - Incident details - Hyonix - Status

Ashburn, Virginia (IAD2) Periodic Connectivity Losses

Resolved

Degraded performance

Started over 1 year agoMarch 10, 2025Lasted 1 day3:01 PMMarch 12, 20258:31 AMUTC

Affected

Virtualization Hosts

Ashburn, Virginia (IAD2)

Core Networks

Ashburn, Virginia (IAD2)

Updates

Resolved
March 12, 2025 at 8:31 AMUTC
Resolved
March 12, 2025 at 8:31 AMUTC
We've been able to confirm that there is no further issues after the fixes. Our team will now close this incident and marked it as resolved.
If you still experience any issues, please let us know via ticket as soon as possible!
Thank you for your patience and understanding.
Monitoring
March 11, 2025 at 1:58 AMUTC
Monitoring
March 11, 2025 at 1:58 AMUTC
Our team has implemented a fix and the issue is expected to be resolved, however we are currently monitoring the result closely to see if there is any abnormal behaviors.
If you still experience this issue, please reach out to us via ticket!
We will post further updates as more information becomes available to us.
Investigating
March 10, 2025 at 3:01 PMUTC
Investigating
March 10, 2025 at 3:01 PMUTC
Our team is aware of an issue that is causing unstable connectivity in Ashburn, Virginia. We are currently investigating this incident and will post updates once we have new information.
The issue is causing servers to be losing network connectivity for a period up to 5 minutes and recurring every 4-6 hours. Not all servers are affected by this incident.
Our apologies for any inconvenience caused. We are actively working on a resolution at this time.
Thank you for your patience and understanding!