Hyonix - Software and hardware upgrade in Virginia – Incident details

All systems operational

Software and hardware upgrade in Virginia

Resolved
Under maintenance
Started over 2 years agoLasted about 3 hours

Affected

Virtualization Hosts

Under maintenance from 8:27 AM to 11:22 AM

Reston, Virginia (IAD1)

Under maintenance from 8:27 AM to 11:22 AM

Updates
  • Resolved
    Resolved

    The maintenance has been completed! All servers are now back online.

    If you have any questions, please let us know via ticket!

  • Identified
    Identified

    We are currently performing a quick software upgrade alongside with hardware replacements (if spotted to have degraded performance), in order to ensure that performance keeps up with our standards in Virginia location, the following servers might experience a short network disconnection during this time:

    VA-308 to VA-328

    It's estimated that your server will become unreachable for ~10-20 minutes. The server will still be running (not shutdown) during this time without internet access.

    Please let us know via ticket if you have any further questions!