Hyonix - Software upgrade in Virginia – Incident details

All systems operational

Software upgrade in Virginia

Resolved
Operational
Started over 2 years agoLasted about 7 hours

Affected

Virtualization Hosts

Operational from 4:28 PM to 11:04 PM

Reston, Virginia (IAD1)

Operational from 4:28 PM to 11:04 PM

Updates
  • Resolved
    Resolved

    The maintenance has now been completed!

  • Identified
    Identified

    We are currently performing a quick software upgrade in Virginia location, the following servers might experience a short network disconnection during this time:

    VA374 VA378 VA379 VA380 VA381 VA382 VA383 VA384 VA385 VA386 VA387 VA388

    It's estimated that your server will become unreachable for ~10-20 minutes. The server will still be running (not shutdown) during this time without internet access.

    We will perform software updates alongside with hardware replacements (if spotted to have degraded performance), in order to ensure that performance keeps up with our standards.

    Please let us know via ticket if you have any further questions!