Hyonix - Network interruption in Virginia (IAD2) – Incident details

As there was no further issues after 5 days, we will now close this incident!

If you have any further questions, please let us know.

GSL Network has confirmed that the maintenance is completed, the network loads have been restored to their transit on our IAD2 network.

We aplogizes for any inconvenience caused.

This status will remain active as we monitor the situation in the next 24 hours.

Our IAD2 network has now been restored, however our main uplink to GSL network is still under maintenance. We will monitor the progress and bring GSL network back up on our blend after they've completed maintenance.

Our technician has arrived on-site and currently working on a fix as we updates.

It appears that uplinks from our Upsteam has been cut off due to an emergency maintenance on their side: https://www.gslstatus.com/incidents/sl5s1fr8qgvx

We did have redundancy in place, however it was not kicked in due to a stale configuration from the previous maintenance in IAD1 (where our team has upgraded our core switches).

We are currently waiting for on-site tech to be arrived to do further troubleshooting and bring network back up.