Hyonix - California location migration – Maintenance details

All systems operational

California location migration

Completed
Scheduled for November 13, 2021 at 6:00 PM – November 14, 2021 at 3:25 AMUTC

Affects

Virtualization Hosts

Under maintenance from 6:00 PM to 3:25 AM

Los Angeles, California (LAX1)

Under maintenance from 6:00 PM to 3:25 AM

Core Networks

Under maintenance from 6:00 PM to 3:25 AM

Los Angeles, California (LAX1)

Under maintenance from 6:00 PM to 3:25 AM

Updates
  • Update
    November 14, 2021 at 3:25 AMUTC
    Update
    November 14, 2021 at 3:25 AMUTC

    An email has been issued to clarify questions/concerns about this migration!

    If you have any further questions, please reach out to us at hello@hyonix.com or open a ticket directly on our client dashboard!

  • Completed
    November 13, 2021 at 10:04 PMUTC
    Completed
    November 13, 2021 at 10:04 PMUTC

    All services have now been reinstated.

    We sincerely apologize for the extended downtime. There were unforeseen delays that we have not accounted for during the process.

    There will be another update as we conduct the migration.

  • Update
    November 13, 2021 at 9:41 PMUTC
    Update
    November 13, 2021 at 9:41 PMUTC

    75% of CA nodes have been brought online!

  • Update
    November 13, 2021 at 9:17 PMUTC
    Update
    November 13, 2021 at 9:17 PMUTC

    50% have been brought online!

  • Update
    November 13, 2021 at 9:00 PMUTC
    Update
    November 13, 2021 at 9:00 PMUTC

    30% of nodes have been now brough online!

    Our staffs are actively working on other nodes as we talk.

  • Update
    November 13, 2021 at 8:19 PMUTC
    Update
    November 13, 2021 at 8:19 PMUTC

    Our staffs are still working on the upgrade process. We have been slightly delayed due to technical difficulties from Datacenter side.

    Further updates will be followed!

  • Update
    November 13, 2021 at 7:14 PMUTC
    Update
    November 13, 2021 at 7:14 PMUTC

    Equipments have been arrived at the new Datacenter (Equinix LA3), our staffs are performing upgrades and re-racking nodes.

  • Update
    November 13, 2021 at 6:20 PMUTC
    Update
    November 13, 2021 at 6:20 PMUTC

    All servers have been shutdown.

    Our staffs are currently working on de-racking the equipments.

  • In progress
    November 13, 2021 at 6:12 PMUTC
    In progress
    November 13, 2021 at 6:12 PMUTC

    We have begun checking into servers and powering down each nodes (one-by-one).

    CA-1 has now been shutdown.

  • Planned
    November 13, 2021 at 6:00 PMUTC
    Planned
    November 13, 2021 at 6:00 PMUTC

    Our team will be migrating the virtualization hosts from our current LA datacenter (6171 W Century Blvd) to our new datacenter at Equinix LA3 (1920 E Maple Ave).

    By doing this maintenance, we will also perform the following upgrades:

    • Upgrade all servers networks to 10 Gbps (with 40 Gbps port capability per node). The current port is 1 Gbps.
    • Upgrade our network blend with 40 Gbps DDOS protection.
    • Complete redundancy (A+B power) with N+1 backup generator.
    • Add backbones between our existing locations (Virginia, New York).

    The upgrades will be automatically applied to your server for free of charge!

    Our team will have 2 people on-site to make sure the migration goes smoothly! It's estimated that there will be 1-3 hours of downtime. Our staffs will make sure to minimize the downtime where possible.

    If you have any questions about the migration, please contact us via ticket!

    Thank you for your understanding on this matter.

  • In progress
    November 13, 2021 at 5:57 PMUTC
    In progress
    November 13, 2021 at 5:57 PMUTC

    Our staffs have arrived at the datacenter and waiting to proceed with the maintenances.